Experience

What I've Done

Closer

Business Coaching · Remote

  • Conducted scheduled inbound strategy calls with existing customers who had previously purchased educational products.
  • Diagnosed prospects' goals, challenges, and readiness through consultative discovery to determine fit for higher-level programs.
  • Presented high-ticket business coaching and mentorship programs, handled objections, and guided qualified prospects toward enrollment.
  • Maintained detailed call notes and updated Close CRM following each conversation.

Inbound Appointment Setter

Athletic Scholarship Service · Remote

  • Conducted 15–20 minute inbound consultations with athletes and their parents interested in securing an athletic scholarship.
  • Led structured discovery conversations to understand athletic background, goals, challenges, and overall program fit.
  • Confirmed all decision-makers were present, assessed investment readiness, and qualified families before advancing them to the next stage.
  • Built rapport with athletes and parents, answered initial questions, and set expectations for the enrollment process.
  • Scheduled qualified families for a final enrollment consultation with a closer to review investment options and complete enrollment.
  • Qualified appointments that contributed to $10,000 in cash collected in a single day.

Inbound Sales & Client Onboarding Specialist

Business Consulting & Marketing · Remote

  • Conducted 25+ scheduled inbound Zoom/Google Meet client calls within the first two weeks, guiding clients through community setup, onboarding, and launch.
  • Guided clients through configuring their online community, offers, access levels, and onboarding flows.
  • Presented and recommended a recurring software solution as part of the client's launch stack.
  • Identified higher-level needs and set appointments for a $3K–$5K done-for-you marketing service.
  • Balanced client success responsibilities with consultative selling to ensure a smooth onboarding experience while identifying upgrade opportunities.

Closer

Health & Wellness · Remote

  • Called existing customers from a CRM-based list through outbound phone calls.
  • Presented health supplement packages and health coaching services using a structured product ladder and closing process.
  • Applied structured closing techniques to handle objections and guide conversations toward buying decisions.

Outbound Caller & Closer

B2C Offer · Remote

  • Handled high-volume outbound calling, consistently making 250–300+ calls per day to cold and warm opt-in leads.
  • Qualified interest, gathered context, and guided prospects toward a purchasing decision.
  • Managed objections and kept conversations moving toward a clear decision.

Appointment Setter

Online Coaching Program · Remote

  • Sourced cold leads manually and initiated conversations through DM outreach.
  • Qualified interest and worked to guide prospects toward booking an appointment.
  • Practiced follow-up, tracked conversations, and stayed organized across an active pipeline.
  • Built genuine confidence speaking with cold leads and handling early-stage objections.

Independent Online Projects

Remote — Self-Directed

  • Managed my own outreach and follow-up from first contact to close, setting my own pace and staying consistent throughout.
  • Handled customer communication through DMs and email, building solid confidence with written outreach and reply handling.
  • Cold called and messaged prospects to start conversations, qualify interest, and guide people toward taking a next step.
  • Worked in a fully self-directed remote environment, managing my own time, activity, and daily output.
  • Used online tools to stay organized, track conversations, and keep follow-up consistent day to day.